CUSTOMER SERVICE / ViraVie

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help you?

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a message.

Include your order number if you have one. It helps us find your file far more quickly.

REPLY TIME24–48 working hoursCHANNELEmailHELPFULOrder number

Your details are used solely to handle your enquiry. Privacy

FREQUENTLY ASKED QUESTIONS

Quick answers.

Orders are prepared within 24 to 48 hours, then generally delivered within 7 to 10 working days across the United Kingdom. Full details are set out on our shipping page.

An email containing your tracking link is sent as soon as your order is dispatched. You can also use our ‘Track my order’ page together with your order number.

Yes. You have 14 days from delivery to tell us about a return. Our returns and refunds policy sets out the steps to follow.

All payments are processed securely through the providers enabled on our Shopify store.

You can write to us directly at support@vira-vie.com. We normally reply within 24 to 48 working hours.